Support limitations arechoking your growth.
Your restaurant and wholesale customers need answers now. Nucleus AI handles the thousands of product and order inquiries, delivery updates, and account questions simultaneously while your team focuses on strategic accounts and business growth.
Order Tracking
Real-time updates
Inventory Status
Live availability
Delivery Coordination
Account Management
AI that manages customer communication at the scale your operation demands.
Nucleus integrates with your ERP and order management systems to handle high-volume customer inquiries about orders, deliveries, pricing, and inventory. Your customers get instant answers while your sales and customer service teams focus on relationship building and complex problem-solving.
Real-Time Order Intelligence
Order Status & Tracking
Instantly provide order status, delivery ETAs, and shipment tracking across all your routes. Handle delivery rescheduling and coordinate with logistics teams automatically.
Live Product Availability
Inventory & Availability
Give customers real-time inventory levels, product specifications, and availability dates. Automatically suggest alternatives when items are out of stock or have been discontinued.
Streamlined Account Services
Account Management Support
Handle credit inquiries, payment status, pricing questions, and account updates. Provide purchase history, invoice details, and route customer service requests to appropriate specialists.
Distribution-Scale AI Communication
Handle enterprise-level customer communication without enterprise-level overhead.
Serve More Customers, Same Team Size
Scale Without Proportional Costs
Handle increasing customer communication volume with your existing staff. As you add restaurant chains and retail accounts, communication scales automatically without adding headcount.
Real-Time Supply Chain Communication
Supply Chain Transparency
Proactively notify customers about delays, shortages, or delivery changes. Provide complete visibility into order fulfillment and logistics coordination across your entire network.
Free Your Team for High-Value Activities
Strategic Account Focus
Let AI handle routine inquiries while your account managers focus on expanding relationships, negotiating contracts, and identifying growth opportunities with key customers.
Unified Communication Across All Facilities
Multi-Location Coordination
Consistent customer experience across all your distribution centers. Coordinate transfers, manage regional inventory, and provide unified account management regardless of location.
Enterprise-Grade Security for Distribution Operations
We understand the unique challenges of voice communications at scale. Our team brings decades of telecom and technology expertise, having built and scaled voice infrastructure for over 5,000 enterprises and major carriers across North America.
600 million minutes of phone traffic per month run over the telecom network.
CRTC telecom standards. SOCs II, GDPR and HIPAA compliance expected Q4 2025.
We ensure continuous security by identifying and addressing vulnerabilities in real time.
We ensure your security measures are seamlessly integrated, protecting your systems from day one.
We ensure your data and operations are secure, with built-in protections against risks and vulnerabilities.
We store and manage your information in-house, reducing external risks and maintaining full control over your data.
ROI That Distribution CFOs Demand
Reduce customer service costs by $200,000+ annually while improving customer satisfaction.
Operational Efficiency
Eliminate the need to hire additional customer service representatives as you grow. One AI system handles the communication volume of multiple full-time employees across all shifts.
Monthly Inquiries
Operational Efficiency
When restaurants need to know delivery status or retailers want inventory updates, instant answers keep them loyal. Superior communication becomes your competitive differentiator.
Customer Satisfaction
Operational Efficiency
Account managers and sales reps focus on strategic activities that drive revenue growth instead of answering routine status inquiries and order-related questions.
Time Saved
See your potential cost savings and efficiency gains for large-scale distribution
Frequently Asked Questions
Ready to Scale Customer Communication?
Your distribution operation is enterprise-scale. Your customer communication should be too.
See how Nucleus can handle your customer communication volume, integrate with your existing systems, and free your team to focus on growth. Our distribution specialists understand the complexity of your operation.
Or call us at 1-844-385-2543 - we understand distribution operations