At 9Round Waterloo, clients enjoy a flexible, high-intensity kickboxing experience with no set class times. While this format provides a great workout experience, it also means constant calls about pricing, membership options, and schedules.

Before Nucleus AI, gym owner Nikita Nathwani faced a dilemma:

• Should she stop training clients to answer calls?
• Or should she risk missing potential new members?

How do gym owners and fitness trainers focus on coaching without missing calls from potential clients?

Since implementing Nucleus AI, Nikita no longer worries about missed calls or rushing through conversations.

Nikita says: “I love getting phone calls, but my joy is spending time on the floor training. You don’t always have time to answer the mundane questions. Valerie (our AI Attendant) takes care of all that for me.”

Now, Nikita’s AI-powered assistant, Valerie, professionally answers inquiries, provides detailed information, and even notifies her via text when a caller requires a personal follow-up.

Nikita says: “One of our clients was here when I tried calling Valerie, for the first time. I was amazed—she was very prompt, professional, and answered everything perfectly.”

1. Never Miss a Lead—Even When You’re Coaching

Nucleus AI answers every call, captures lead details, and sends follow-up notifications so no opportunity is lost. Now Nikita sees more first-time workouts booked, no leads slipping through the cracks.

Nikita says: “A prospect called while I was finishing a class. I couldn’t answer, but Valerie sent me a text: ‘Please get in touch with this person.’ I called her the next morning, and she booked her first workout.”

2. Free Up Time for Business Growth

Nucleus AI handles common inquiries about pricing, membership, or class structure, allowing gym owners to focus on coaching and growing the business. Less time answering calls means more time spent with clients.

Nikita says: “Valerie really takes care of all that for me. I don’t have to worry about any of it.”

3. Make a Great First Impression on Every Caller

Nucleus AI ensures every inquiry is handled professionally and consistently, 24/7. So you get higher conversion rates from phone inquiries to in-person visits.

Nikita says: “The first impression you make on people has to be professional, or they’re never going to walk through your door.”

4. Cost-Effective Solution for Growing Gyms

Nucleus AI offers an affordable, scalable alternative to a traditional call center. Lower overhead costs keep customer service high, and Nucleus AI pays for itself with just a few calls.

Nikita says: “For the price point, it’s extremely fair. If Valerie takes just two phone calls a month for me, it covers the cost.”

For fitness studios like 9Round, where trainers are engaged with clients all day, Nucleus AI provides an invaluable service—ensuring no lead goes unanswered.

Nikita says: “What Nucleus has done for business owners is incredible. It’s a plug-and-play system that we can customize, but there’s not much else to worry about.”

With an AI-Powered Attendant for Fitness Centers you can:

• Book more first-time workouts with AI-powered lead capture.
• Answer membership & class inquiries 24/7—without staff intervention.
• Enhance professionalism and free up time for coaching.

Ready to see how Nucleus AI can transform your fitness studio? Sign up today for free!