
Why do I need a web site?
There a numerous ways a website can benefit your business. With a website you can:
How much does a web site cost?
Because our customers' needs vary, so do our website prices. If you'd like a more specific cost, please use our form or contact our design team at 1-888-NUCLEUS.
What is a virtual server?
The server space, or host, refers to the computer that stores all your web pages and graphics. This is a virtual server--that means that it is placed on a server with other websites. A dedicated server is also available if necessary. We do provide these hosting services, including secure servers. This is extremely important if you plan to have online ordering or shopping cart services. If you have further questions, please email or call us at 1-888-NUCLEUS(682-5387).
What types of sites do you design?
We design according to our clients' needs. Every site is different. Our designers start from scratch, without the use of templates or themes, to make sure your site is unique.
Will my site load fast?
We use sophisticated software and file compression techniques to keep the total size of graphics on each webpage as low as possible (without sacrificing quality), so consequently the pages we design download fast even with an older 28.8 modem (and considerably faster with a 33.6 or 56Kbs).
Do you provide e-commerce solutions?
Through our partners, you can have a full e-commerce solution on any web site hosted by Nucleus. For details please contact us via email or 1-888-NUCLEUS (682-5387)
How can I tell if a web site is really secure?
An important question, and there are a couple of easy ways to check the security of a website. Any site can say "secure transactions", but here's how you know for sure. In Netscape, on the lower left hand corner of your browser, you'll notice a small pad lock. If the lock is open, it's not secure. If it is locked, it is secure. Also, at the top in the navigation bar, there is a security button just before the stop button. This lets you view the security information to see if the site is encrypted. If you use Internet Explorer, a locked pad lock will appear in the lower right hand corner of the browser window. The second way to check is to look in the location bar. Most sites start with "http://www". However, a secure site will start with "https://www". The "s" indicates security.
How do I register a domain name?
We'd be more than happy to help you with your domain name registration. We charge $40 CDN for one year. If you'd like to check availability or register a domain yourself, please click here. If you'd like our assistance, please call us at 1-888-NUCLEUS (682-5387)
How do I maintain my website?
Nucleus does offer maintenance. We can design a maintenance program to suit your needs based on the number of updates you think you'll need. However, as our experience grows, we've found it to be more beneficial to empower our clients to update their own sites. This way, you can change your site daily if necessary. Our Smart Site technology can be implemented on almost any web site. For details on this please visit www.smartsites.net or call (403) 1-888-NUCLEUS (682-5387).
What types of services do you provide?
Nucleus provides custom website design and development as well as e-commerce and database solutions. We provide domain name registration, graphic creation, and scanning. Nucleus also offers the best in hosting and virtual servers. And of course, we pride ourselves on customer service!
How is Nucleus different from other design companies?
Nucleus provides very personal customer service. We are on a first name basis with almost all of our clients. It's important for us to make sure you're satisfied with your website, so we always go the extra mile to meet your needs.
How soon can I get my site online?
Nucleus provides very personal customer service. We are on a first name basis with almost all of our clients. It's important for us to make sure you're satisfied with your website, so we always go the extra mile to meet your needs.


