High Speed Internet
FAQ's
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What is ADSL?
How much does High Speed Internet access cost?
What does each package include?
Is the service available where I live?
What is High Speed Internet?
How is speed Internet different from other Internet services?
ADSL technology allows downstream speeds of up to 8Mbps. Why did Nucleus decide to cap it at 1.5Mbps and 4.0Mbps?
Are there limits for how long I can stay online during the day?
Will I ever receive a busy signal using this new service?
Will there be any special hardware required? If so what will the costs for this be in addition to the access costs?
What transfer rates will be possible? Minimum? Maximum?
What special software, if any will be needed? Will Dial-Up Networking still be used for this?
What type of high speed modem are you using?
Can I use a modem that I purchase or already have?
Will a special phone line be required for this?
I currently have ISDN and digital Centrex lines in my office, can I use this for High Speed Internet?
If High Speed Internet uses the same telephone line I am using now, will it ring busy when others are trying to call me?
Do I have to sign a contract for the service?
Am I assigned IP address's for each PC I own?
I don't have a telephone line in the room I wish to put my computer. Is this a problem?
Can we purchase the DSL modem instead of renting to lower our monthly costs?
I have web pages with my current Nucleus dial-up account, do I still receive web space?
Can I keep my existing email and WWW address I have now?
Can I get my entire network onto High Speed Internet?
How much does it cost to hook up more than one PC?
Once the installation of High Speed Internet is complete, can I move it from one room in my house to another?
Can I purchase extra email boxes with my service?
Can I run my own servers such as mail, FTP, WWW, etc?
Is technical support still provided free of charge?
Can I connect other operating systems such as UNIX, OS/2, etc to my connection?
If I understand correctly, my High Speed Internet connection can only be used when I am at the location it is installed at. What happens if I am away or on vacation? Can I still access the Internet?
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High Speed Internet FAQ's
